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High-tech Companies: How to Win the Innovation Race with Advanced Communication and Collaboration Tools

The adoption of digital technologies is reshaping many sectors of the global economy. High-tech companies, in particular, are at the leading edge of digital transformation and must lead by example.
UCC and fragmented user experiences. Modern UCC tools help high tech firms to…ility by reducing travel time and costs UCC solutions are becoming a must https://digitaltransformation.frost.com/expert-insights/viewpoints/high-tech-companies-how-win-innovation-race-advanced-communication-and-collaboration-tools/

Baby, it’s Cold Outside … But the UCaaS Market is Hot!

Reflecting on UCaaS Announcements around Enterprise Connect 2019 Yet another busy, informative and exciting Enterprise Connect is over. Many vendors, service providers, resellers, enterprise buyers, consultants and analysts spend three to five days und…
UCCs portfolio to position it for greater success in future competitive bids. Particularly …effective VoIP access services. Amazon…or is determined to reposition itself as a successful cloud solutions provider. Owing to its https://digitaltransformation.frost.com/expert-insights/viewpoints/baby-its-cold-outside-ucaas-market-hot/

Cloud Communications Providers Boost Portfolios with Contact Center Solutions

The compelling benefits of cloud architectures–more flexible capacity adjustment, more cost-effective support of remote agents and faster access to advanced features—have resulted in high growth rates in the cloud contact center market. Many businesses mo…
fective support of remote agents and faster access to advanced features…CCaaS…cloud communications providers are launching CCaaS solutions…d internally or acquired from third parties. CCaaS solutions help providers differentiate https://digitaltransformation.frost.com/expert-insights/viewpoints/cloud-communications-providers-boost-portfolios-contact-center-solutions/

Plantronics Continues to Enrich its Software-as-a-Service Offering to Complement its Leading Professional Headset Portfolio

Since the initial launch of Plantronics Manager Pro v3.0 in July 2014, Plantronics has continued enhancing the features and capabilities of its flagship Software-as-a-Service offering
via unrestricted access to APIs https://digitaltransformation.frost.com/expert-insights/viewpoints/plantronics-continues-enrich-its-software-service-offering-complement-its-leading-professional-headset-portfolio/

Interview with Frederick Sabty, Vice President, Hospitality for Avaya Worldwide

Mr. Sabty talks about the adoption of communications and collaboration technologies among hotel entities in the world, as well as emphasizes Avaya's continous focus in this market.
the account managers are naturally spread across the… what other products and services Avaya is successfully selling into the hospitality space https://digitaltransformation.frost.com/expert-insights/viewpoints/interview-frederick-sabty-vice-president-hospitality-avaya-worldwide1/

4k Video is Backing its Way into the Enterprise

Most business use cases don't require ultra-HD video, however the technology is creeping into the enterprise as the default resolution.
that support less than 1080 but are still successful. It begs the question as to whether th https://digitaltransformation.frost.com/expert-insights/viewpoints/4k-video-backing-its-way-enterprise/

What is Driving The Exponential Growth of Software Communications and Collaboration Clients and Applications within Businesses?

Simply stated, while only 5 percent of the global business users used any type of software communications back in 2006, today the number is close to a whopping 40 percent! The huge increase in penetration is due to a perfect storm of consumerization, user…
jor enterprise communications vendors have successfully extended their desktop UC client exp… and access to anytime…kspace and standard office workers get more accustomed to using these types of persistent gr https://digitaltransformation.frost.com/expert-insights/viewpoints/what-driving-exponential-growth-software-communications-and-collaboration-clients-and-applications-within-businesses/

UCC Opportunities in the Hospitality Space

Advanced UCC Tools Improve the Guest Experience and Optimize Daily Workflows in the Hospitality Industry - Highlights of Frost & Sullivan's new market insight.
UCC Opportunities in the Hospitality Space…commonly perceived as a laggard in terms of UCC adoption. Here follow key highlights of o…UCCes as aging infrastructures are upgraded to accommodate new market requirements and dynamics https://digitaltransformation.frost.com/expert-insights/viewpoints/ucc-opportunities-hospitality-space/

Takeaways from Huawei Global Analyst Summit 2016

Summary of Huawei Global Analyst Summit 2016 - by ICT Industry Principal Alaa Saayed.
ess grew 21.4 percent due to its continued success in the networking and infrastructure doma… growing by 43.8 percent in 2016 to account for 7 percent of the company https://digitaltransformation.frost.com/expert-insights/viewpoints/takeaways-huawei-global-analyst-summit-2016/

Mitel Pulls the Trigger to Acquire Polycom

An analysis of the long-rumored Mitel acquisition of Polycom.
with the transaction accretive to Mitel in 2017. With Mitel…l Polycom Track record of successful M…cosystem. The combination will give Polycom access to call control technology that it has la https://digitaltransformation.frost.com/expert-insights/viewpoints/mitel-pulls-trigger-acquire-polycom/

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