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UCaaS Performance: Dial Tone is a Human Right

If you regularly attend telecom industry shows, you know the main focus today is on showcasing advanced user features. This trend is perfectly justified and understandable. However, user features only deliver the desired value when they are backed by robu…
based communications has created much greater possibilities to de… most enterprise communications decisions are still made by IT staff… whose jobs depend upon the quality of communications services https://digitaltransformation.frost.com/expert-insights/viewpoints/ucaas-performance-dial-tone-human-right/

66% of Businesses Support BYOD -- But Are They Ready to Face Its Risks?

If you're a business wrestling with the ramifications of BYOD, you are not alone.
iance with regulatory requirements regarding communications privacy and record…olicies and implementing an appropriate BYOD communications and management solution. More information https://digitaltransformation.frost.com/expert-insights/viewpoints/66-businesses-support-byod-are-they-ready-face-its-risks/

High-tech Companies: How to Win the Innovation Race with Advanced Communication and Collaboration Tools

The adoption of digital technologies is reshaping many sectors of the global economy. High-tech companies, in particular, are at the leading edge of digital transformation and must lead by example.
based Unified Communications and Collaboration …resses the challenges associated with siloed communications and fragmented user experiences. Modern U https://digitaltransformation.frost.com/expert-insights/viewpoints/high-tech-companies-how-win-innovation-race-advanced-communication-and-collaboration-tools/

Tata Communications: Leveraging a Dark Horse in the Hybrid and Multi-Cloud Race

Today's businesses need hybrid and multi-cloud IT environments to drive digital transformation. Tata Communications, a "dark horse" in the hybrid and multi-cloud provider race, offers strong benefits to businesses looking to integrate a seamless, global h…
the provider offering the services. Tata Communications a provider of enterprise communications services and global hybrid and multi… Tata Communications has evolved its cloud portfolio https://digitaltransformation.frost.com/expert-insights/viewpoints/tata-communications-blog-leveraging-dark-horse-hybrid-and-multi-cloud-race/

Three Big Reasons to Consider Hybrid Infrastructure for Business Communications

For years, it seemed that the key focus of IT and telecom decision makers was on moving communications to the cloud. Industry watchers drove the conventional wisdom that suggested that all communications would be handled as a service in some unknown data …
IT and telecom decision makers was on moving communications to the cloud. Industry watchers drove the co…nventional wisdom that suggested that all communications would be handled as a service in some unknow https://digitaltransformation.frost.com/expert-insights/viewpoints/three-big-reasons-consider-hybrid-infrastructure-business-communications/

Enterprise Connect 2019 Recap: Platforms and Ecosystems Come to the Forefront

For watchers of the unified communications industry, the yearly jaunt to Orlando for Enterprise Connect is a marathon: with seemingly hundreds of press releases, analyst briefings and other meetings. With a couple of days to process, two themes emerged fo…
gories Tags For watchers of the unified communications industry…nesses gradually acknowledge that enterprise communications is the technology foundation of their busine https://digitaltransformation.frost.com/expert-insights/viewpoints/enterprise-connect-2019-recap-platforms-and-ecosystems-come-forefront/

Maximize the Value of your Talent with an Activated Workforce

Frost & Sullivan research on digital transformation has identified significant trends in the workplace that are changing the way business gets done.
https://digitaltransformation.frost.com/expert-insights/viewpoints/maximize-value-your-talent-activated-workforce/

Why Slack Continues to Lead in the Persistent Team Messaging Space

Recently Slack shared a new milestone: the company now has over 10 million daily active users in more than 150 countries—quite an impressive number taking into account the 1 million daily active users the company had in June 2015.
s main business communications service in 2018 for messaging…nd other IT giants focused on the enterprise communications and collaboration space have been enriching https://digitaltransformation.frost.com/expert-insights/viewpoints/why-slack-continues-lead-persistent-team-messaging-space/

Tale of Two Entities: Unify, Atos, and the Success of Finding Whitespace

The recent global analyst conference hosted by IT services powerhouse Atos was an eye-opening experience for this unified communications analyst. Since its acquisition of Unify almost three years ago, there have been many questions as to whether Atos real…
opening experience for this unified communications analyst. Since its acquisition of Unify almo… of Circuit and OpenScape adoption.   Communications at the Heart of Digital Transformation Effor https://digitaltransformation.frost.com/expert-insights/viewpoints/tale-two-entities-unify-atos-and-success-finding-whitespace/

Cloud Communications Providers Boost Portfolios with Contact Center Solutions

The compelling benefits of cloud architectures–more flexible capacity adjustment, more cost-effective support of remote agents and faster access to advanced features—have resulted in high growth rates in the cloud contact center market. Many businesses mo…
based Communications and Customer…016 to 2021. Many businesses moving their communicationse of their needs. An integrated set of cloud communications and contact center solutions from a single p https://digitaltransformation.frost.com/expert-insights/viewpoints/cloud-communications-providers-boost-portfolios-contact-center-solutions/

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