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Adobe's Latest Holiday Shopping Results Show Desktop Continued Tops for Online Sales

Adobe's latest online holiday shopping results shows key trends
ed its latest 2016 Holiday Shopping Season Summary…s omnichannel shopping trends. Here are some of the latest highlights… the full report of which is available on CMO.com https://digitaltransformation.frost.com/expert-insights/viewpoints/adobe-latest-holiday-shopping-resultsshow-desktop-continued-tops-online-sales/

Perspectives on AVI-SPL’s Anderson Audio Visual Acquisition

AVI-SPL announced it acquired Anderson Audio Visual, a move that combines two of the top A/V integrators in North America. We discussed the news with CEOs from both companies, and learned important details that customers and partners may want to know.
ounced it acquired Anderson Audio Visual. Terms of the deal were not disclosed. The move en…s 2015 Top 50 Systems Integrators list with the addition of Ander https://digitaltransformation.frost.com/expert-insights/viewpoints/market-perspectives-avi-spls-anderson-audio-visual-acquisition/

Building the Sales Intelligence-Customer Experience Connection

Excellent customer experiences (CXs) are key to successful sales while intelligent selling fosters positive CXs.
applications provide sales reps with customer insights …including context and timing… in order to close more sales in less time… paper. SI helps to turn prospects into customers and create and build customer relationshi https://digitaltransformation.frost.com/expert-insights/viewpoints/building-sales-intelligence-customer-experience-connection/

Two Things this UC Analyst is Thankful For

It’s that time of the year again when we all take a moment to reflect on the things we are thankful for. On a personal level, it is usually good health, friends, family, and at least for me, the smart and cool people I get to work with. As an industry ana…
s that time of the year again when we all take a moment… family… and at least for me… the smart and cool people I get to work with. As an… industry analyst covering unified communications https://digitaltransformation.frost.com/expert-insights/viewpoints/two-things-uc-analyst-thankful/

Adobe’s TubeMogul Acquisition – Frost & Sullivan’s Perspectives

An assessment of the TubeMogul acquisition, and what it means for video advertising.
Adobe announced its decision to acquire TubeMogul…er of video advertising solutions for approximately …540 million net of debt and cash. With this acquis https://digitaltransformation.frost.com/expert-insights/viewpoints/adobes-tubemogul-acquisition-frost-sullivans-perspectives/

Validating Contact Center Trends for 2017 and Beyond

Followup to conversation on survey results and trends in the contact center with 8x8
I had the pleasure of sitting down with Neha Mirchandani… who leads global communications at 8x8…alk about trends in the industry. 8x8 just completed a survey in conjunction with the Conta https://digitaltransformation.frost.com/expert-insights/viewpoints/validating-contact-center-trends-2017-and-beyond/

Rationalizing the CenturyLink/Level 3 Merger

This week’s CenturyLink announcement to acquire Level 3 Communications is the latest in the seemingly endless cycle of consolidation in both the network and voice services markets. Here are the things I plan on keeping an eye on as this particular acquisi…
s CenturyLink announcement to acquire Level 3 Communications is the …latest in the seemingly endless cycle of consolidation in both …the network and voice services markets. While conventional wisdom suggests th https://digitaltransformation.frost.com/expert-insights/viewpoints/rationalizing-centurylinklevel-3-merger/

Conferencing Standardization, Differentiation and the Impact on User Experience

Conferencing and collaboration vendors and service providers are supporting an increasingly broad array of checklist features. They are often differentiating on both look and feel as well as extended features. It is the differentiation on look and feel th…
d been keeping a log of my online meeting experiences. As I use a variety of too…verall pros and cons of the user experience. My Q1 2016 summary can be found here https://digitaltransformation.frost.com/expert-insights/viewpoints/conferencing-standardization-differentiation-and-impact-user-experience/

Vodafone Stands Tall as a Digital Transformation Partner

In the week of October 10th, Vodafone held its 2016 Industry Analyst Summit in the beautiful English countryside of Egham, UK. Throughout the event, the company sent a strong message to the analyst community and, indirectly, to customers and partners abou…
Vodafone held its 2016 Industry Analyst Summit in the beautiful English countryside of Eg…hamed by ducks and the lovely scenery of the Thames… we enjoyed two days of informative sessions and engaging conversations. https://digitaltransformation.frost.com/expert-insights/viewpoints/vodafone-stands-tall-digital-transformation-partner/

Is Cloud Communications the Right Place for Talented Women?

There is a general perception that IT is mostly a male-centric industry. In fact, the entire business world is still largely male-dominated. However, women are increasingly empowered to take leadership roles, including in IT companies. Many start as progr…
There is a general perception that IT is mostly a male… the entire business world is still largely male…dominated. However… women are increasingly empowered to take leadership roles https://digitaltransformation.frost.com/expert-insights/viewpoints/cloud-communications-right-place-talented-women/