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Viewing 261 to 270 (327 Total)

“Customer Experience” Honored More in the Breach Than in Reality?

Focusing on the “Customer Experience” should be obvious to companies, but it is honored more in the breach, including by vendors, for several reasons.
Customer Experience… has become an …t it obvious that companies should satisfy customers in order to r…etain them and to generate repeat sales…t it cost much more to keep existing buyers than to continual https://digitaltransformation.frost.com/expert-insights/viewpoints/customer-experience-honored-more-breach-reality/

Why Social is Different (and How to Adapt Marketingwise)

Social media marketing issues and an approach to finding answers to them.
Categories Tags Every company understands the necessity of listening a…nd engaging with customers on social media. But have most companies grasped how to https://digitaltransformation.frost.com/expert-insights/viewpoints/why-social-different-and-how-adapt-marketingwise/

Mobile Field Service Management: More Predictive, More Proactive, More Preventive

Today's field service management apps are very emphatically moving away from simple worker tracking. Location is great to know, but it's just the beginning of what needs to be accomplished out on the front line.
Categories Tags Today's field service management apps are very emphatically moving a…way from simple worker tracking.  Location is great to kn…s just the beginning of what needs to be accomplished out on the front line.   To start https://digitaltransformation.frost.com/expert-insights/viewpoints/mobile-field-service-management-more-predictive-more-proactive-more-preventive/

Wearables in the Enterprise Market

A couple of weeks ago, Salesforce.com announced that it is launching Salesforce Wear – CRM software and developer tools for wearables. We give the company high marks for being on the cutting edge … however, we’re not sure just how real the value is at thi…
Salesforce.com announced that it is launching Salesforce We… CRM software and developer tools for wearables. …We give the company high marks for being on the cutting edge https://digitaltransformation.frost.com/expert-insights/viewpoints/wearables-enterprise-market/

Quantum - The Biggest Development in Computing Since Computers

Big data is the buzzword for data sets too large and complex to be analyzed efficiently using conventional tools. The ability of humans to measure and analyze more and more of our surroundings has created opportunities for control and optimization never b…
s the buzzword for data sets too large and complex to be analyzed efficiently using convent…ional tools. The ability of humans to measure and analyze more and more of our surro https://digitaltransformation.frost.com/expert-insights/viewpoints/quantum-biggest-development-computing-computers/