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Three Big Reasons to Consider Hybrid Infrastructure for Business Communications

For years, it seemed that the key focus of IT and telecom decision makers was on moving communications to the cloud. Industry watchers drove the conventional wisdom that suggested that all communications would be handled as a service in some unknown data …
UCaaSd to macroeconomic factors and the impact of UCaaSbased UCaaS making them ideal candidates for UCaaS. Regardless of the reason https://digitaltransformation.frost.com/expert-insights/viewpoints/three-big-reasons-consider-hybrid-infrastructure-business-communications/

Unify UC Boosts the Value of Atos Digital Workplace

Atos, Unify’s parent company, held its annual analyst event in Boston on April 2-4, 2019. As in previous years, it was refreshing to hear a story that goes far beyond business communications and encompasses broader IT trends. However, it was also interest…
few UC and UCaaS vendors have yet found the right technology https://digitaltransformation.frost.com/expert-insights/viewpoints/unify-uc-boosts-value-atos-digital-workplace/

Baby, it’s Cold Outside … But the UCaaS Market is Hot!

Reflecting on UCaaS Announcements around Enterprise Connect 2019 Yet another busy, informative and exciting Enterprise Connect is over. Many vendors, service providers, resellers, enterprise buyers, consultants and analysts spend three to five days und…
Categories Tags Reflecting on UCaaS Announcements around Enterprise Connect 2019…UCaaS the UCaaS market heated up as new providers entered th… with innovative offerings and many existing UCaaS solutions received significant enhancements. https://digitaltransformation.frost.com/expert-insights/viewpoints/baby-its-cold-outside-ucaas-market-hot/

Advanced Collaboration for Consultants: How to Maximize Client Engagement and Success

Consulting is primarily a client-facing business that is based on building long-term relationships and trust. Consulting firms today are realizing the benefits of implementing ground breaking collaboration technologies that strengthen trusted client relat…
https://digitaltransformation.frost.com/expert-insights/viewpoints/advanced-collaboration-consultants-how-maximize-client-engagement-and-success/

CONNEX19: An Update from Alcatel-Lucent Enterprise

With an unbeatable location, Alcatel-Lucent Enterprise (ALE) celebrated its 100 years by hosting its CONNEX19 partner, executive and analyst events in the iconic principality of Monaco. The anniversary was an opportunity for the company to not only update…
https://digitaltransformation.frost.com/expert-insights/viewpoints/connex19-update-alcatel-lucent-enterprise/

Why Slack Continues to Lead in the Persistent Team Messaging Space

Recently Slack shared a new milestone: the company now has over 10 million daily active users in more than 150 countries—quite an impressive number taking into account the 1 million daily active users the company had in June 2015.
https://digitaltransformation.frost.com/expert-insights/viewpoints/why-slack-continues-lead-persistent-team-messaging-space/

Unpacking Avaya’s New Cloud Solutions Portfolio

This week Avaya announced a number of enhancements and changes to its cloud communications and contact center portfolio. This article provides an overview of those announcements.
market UCaaS offering… and UCaaS capabilities…es for customers. Partners are also powering UCaaS and CCaaS based on Avaya Aura UC and cloud c… this is generally true across the emerging UCaaS https://digitaltransformation.frost.com/expert-insights/viewpoints/unpacking-avayas-new-cloud-solutions-portfolio/

Unpacking Avaya’s New Cloud Solutions Portfolio

This week Avaya announced a number of enhancements and changes to its cloud communications and contact center portfolio. This article provides an overview of those announcements.
market UCaaS offering… and UCaaS capabilities…es for customers. Partners are also powering UCaaS and CCaaS based on Avaya Aura UC and cloud c… this is generally true across the emerging UCaaS https://digitaltransformation.frost.com/expert-insights/viewpoints/unpacking-avayas-new-cloud-solutions-portfolio1/

Tale of Two Entities: Unify, Atos, and the Success of Finding Whitespace

The recent global analyst conference hosted by IT services powerhouse Atos was an eye-opening experience for this unified communications analyst. Since its acquisition of Unify almost three years ago, there have been many questions as to whether Atos real…
https://digitaltransformation.frost.com/expert-insights/viewpoints/tale-two-entities-unify-atos-and-success-finding-whitespace/

Cloud Communications Providers Boost Portfolios with Contact Center Solutions

The compelling benefits of cloud architectures–more flexible capacity adjustment, more cost-effective support of remote agents and faster access to advanced features—have resulted in high growth rates in the cloud contact center market. Many businesses mo…
UCaaS bundling contact center features with their UCaaS solutions… UCaaS providers are adding multi…s to deliver greater customer value. Some UCaaS providers https://digitaltransformation.frost.com/expert-insights/viewpoints/cloud-communications-providers-boost-portfolios-contact-center-solutions/

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