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When Culture Helps Innovate Customer Engagement: The South Africa Example

A summary of the recent “Offshoring South Africa” summit in Cape Town, South Africa.
clients of the BPOs based there. Touring the Merchants and Webhelp facilities the day following the… conference was particularly instructive. Merchants https://digitaltransformation.frost.com/expert-insights/viewpoints/when-culture-helps-innovate-customer-engagement-south-africa-example/