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Viewing 51 to 58 (58 Total)

Citrix Gets on the Freemium Bandwagon - Launches Free Version of GoToMeeting

Freemium services have become an established business model in the fast growing and intensely competitive online meetings and web conferencing space.
https://digitaltransformation.frost.com/expert-insights/viewpoints/citrix-gets-freemium-bandwagon-launches-free-version-gotomeeting/

Part 2: The Next Generation Customer Experience Landscape

What will the new customer experience environment, or landscape look like.
ect customers to subject matter experts with unified communications https://digitaltransformation.frost.com/expert-insights/viewpoints/part-2-next-generation-customer-experience-landscape/

Omnichannel Customer Service (Part 1)

A two part look at the decline of the traditional "call center", the factors causing it. and what customer service will look like going forward in the North American market.
https://digitaltransformation.frost.com/expert-insights/viewpoints/omnichannel-customer-service-part-1/

Google Apps are Popular AND Effective

Recently, Frost & Sullivan conducted a survey of more than 400 Google Apps users ( IT administrators, line-of-business managers acting in an IT role, and end users not in IT) to identify trends in usage and satisfaction, and the successful adoption of a c…
https://digitaltransformation.frost.com/expert-insights/viewpoints/google-apps-are-popular-and-effective/

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