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When Culture Helps Innovate Customer Engagement: The South Africa Example

A summary of the recent “Offshoring South Africa” summit in Cape Town, South Africa.
BPOs based there. Touring the Merchants and Webhelp facilities the day following the conference …helping employees thrive. The tour of the Webhelp facility that followed was similarly impress https://digitaltransformation.frost.com/expert-insights/viewpoints/when-culture-helps-innovate-customer-engagement-south-africa-example/